Payments
are due prior to service rendered
We accept cash and
money orders as payment.
Checks on
approval only!
As a courtesy: when
making a reservation, please call a 10 days in advance of needing services.
Cancellation
Policy
A 48-hour notice
is required for pet sitting cancellations.
One day of sitting
fees will be forfeited without cancellation notice. Dog Walking and Mid-day
clients will be required to view and sign our daily care cancellation notice.
Last Minute Service and Holidays
5 days advanced
notice is necessary to coordinate our schedule for regular services.
A full 14 days are
needed prior to National Holidays to book, exceptions are at our discretion and Daily Care does not qualify under these restrictions.
In a
Pinch? We may be able to Accommodate
$20 to Accommodate
less than a 72 hr notice
(Family emergencies
are exempt)
Holiday Surcharge
A flat charge of
$15 will be applied for all National and Military Holidays(e.g.: Xmas/New Years /Day/Easter/ Vet/Memorial etc.)
*A $8 premium is charged before 8 AM
*Minimum of two visits
are required per day certain circumstances are excluded (cats, fish, birds & Exotics)
*Visit times will
be afforded a 1-hour window of requested pet sitting arrival times due to multiplicity of clients.
*Extended visits are
(approx) 30 minutes in length; potty breaks are 15 min in length. No exceptions or exemptions. We may choose to extend but
it is at our discretion.
*All outdoor pets
must be afforded shelter, a safe secure area, & must provide indoor shelter in extreme weather.
*No Shared
Sitting Assignments with roommates, family members, or friends as this constitutes a breach of contract.
*Key returns will
be done so in person, client will have to sign a wavier, and returns are subject to return key fee.
*Services are subject to incident charge for challenging, and incontinent pets
which require extra work, handling, or house soiling clean up! Clients that insist their pets do not need extra visits will
be required to place a potty deposit to insure.
* MID DAY VISITS: Due to the nature of our business we will not service mid
day care on holidays to include All Military Family Days, as well as any other recognized holidays.
*Rates, and packages
are subject to change without notice